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4 Ways Manufacturers Can Flip the Script on the IT Outsourcing Conversation

10 Jun 2019
4 Ways Manufacturers Can Flip the Script on the IT Outsourcing Conversation
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One of the primary misconceptions in manufacturing is that outsourced IT only solves back-office struggles. With greater regularity, it is seen as an approach to establish workflows for preventable concerns, whether they're routine updates or break-fix employee tickets.
 
Fortunately, increasing awareness of cloud technologies is alternating the way industries across the board are participating with outsourced IT experts. Now, in the place of operate on a reactive cycle, companies should seek tailored cloud solutions that enrich performance officewide.
 
Why It Seems IT Outsourcing Is Dwindling
 
A recently available Computer Economics report showed the cost of this misconception. Between 2017 and 2018, spending on outsourced IT gone down from 11.9 percent to 9.4 percent. Along with relegating outsourced teams to maintenance roles, companies are recruiting more in-house IT teams, making outsourced support seem not so much critical.
 
At the same time, experts foresee that using on cloud infrastructures will account for close to $1 trillion of overall IT spending by the year 2020. Together, increased cloud usage and higher spending on in-house tech teams has produced a sense that outsourced IT just can't offer the equivalent level of assistance across departments. This simply isn't true.
 
For example, outsourced IT experts can focus on larger-scale security initiatives that prioritize the entire health of your network, as well as identify pain points. After a macro-assessment, these experts can take measures to harden the network, such as working with HR to set access levels based on employee status and tenure.
 
Switching focus from security to production, outsourced IT can employ platforms that streamline product development and shipping while increasing overall efficiency. A recent report found that when utilized throughout the supply chain, streamlined IT solutions can improve productivity by around 30 percent and save up to 25 percent in expenses. This layered IT strategy is very important for building and maintaining vertically integrated, organizationwide benefits.
 
Building an Adaptable Hybrid IT Team
 
The adaptability of outsourced IT specialists is just one reason they’re key players on your team. They have skills and familiarity with other platforms and the abilities to recognize which best serve employees in particular departments. They can recognize opportunities for optimization and security pain points for each facet of your business.
 
If you happen to be looking to implement an IT strategy that optimizes both in-house and outsourced experts, think about the following strategies:
 
1. Divide efficiency needs by department.
 
Take time to estimate the efficiency and needs of your organization department by department and bring on outside help if you feel like you need it. You should have a common understanding of your employees’ experience with the technology they currently use. This is specifically important if you have mobile or remote employees, whose concerns can’t always be immediately remedied in the office.
 
2. Take a long-term view of your tech partnership.
 
The technological partners you seek will need to have the breadth and width of experience that creates long-term success, besides quick efficiency. This necessitates a thorough knowledge of security threats, solutions, regulatory and legal compliance, and specific needs within the manufacturing industry.
 
3. Allow room for a thorough system review.
 
Executing an in depth review of your systems can help you develop an ideal plan to increase both daily workflows and the overarching network posture. This plan should be the foundation as your company implements updates and should consist of clear timelines and departmental benefits for each upgrade.
 
4. Let employees learn and buy into new systems.
 
If you require employees to take in a new way of doing things, be sure to support them. Provide additional training and acknowledge the learning curve. If they view outsourced IT as both a source of education and a partnership in which they can be actively involved, they’ll be better able to recognize how a hybrid IT system can serve their unique needs.
 
About 78 percent of companies that choose to outsource vital IT processes are more than contented with the benefits they see. In the place of phase out cloud technologies, companies should utilize more of them and grow in-house responsibilities to successfully integrate outsourced IT into comprehensive hybrid teams. The benefits will allow your manufacturing operation to run more smoothly and powerfully across departments.
 
This article is originally posted on tronserve.com

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